Terms

The service

Teddy places a daily voice call or sends a daily text to each client a coach enrols, guides them through the routine their coach set, and reports back to the coach. It is a reminder and reporting tool. It is not medical advice, and it does not replace the coach's or a doctor's judgement.

Text messaging terms

By agreeing with your coach to receive check-in texts, you consent to receive recurring automated text messages from Teddy Calls on your coach's behalf at the mobile number you gave them. Consent is not a condition of working with your coach: they can run your check-ins by phone call only, or not at all.

Program name: Teddy Calls check-ins. Message frequency varies, usually one or two texts on each check-in day. Message and data rates may apply. Reply STOP at any time to opt out, and START to opt back in. Reply HELP for help, ask your coach, or email alex@findyoga.com.au. Carriers are not liable for delayed or undelivered messages. Our privacy policy is at teddycalls.com/privacy.

Coaches' responsibilities

Coaches must only enrol clients who have agreed to be contacted, must keep the routine appropriate for each client, and must act on pain reports and alerts themselves. Teddy stops an exercise when a client says it hurts and tells the coach, and does nothing further.

Accounts and payment

Coaches are responsible for what happens under their account. Pricing, if any, is agreed with each business directly. Either side can end the service at any time.

Payments

When a business bills a client through Teddy, the bill is issued by the business, not by Teddy. Refunds and disputes are between the client and the business, handled through Stripe. Teddy takes no fee from these payments today.

Liability

The service is provided as is. To the extent the law allows, Teddy is not liable for injury, missed calls, undelivered texts or decisions made from its reports. Nothing here limits rights that cannot be limited by law.

Contact

Questions about these terms: alex@findyoga.com.au.